A Customer Service Commitment

At Falex, our ability to respond to your needs is a priority. With over 70 years of service to the scientific community, Falex is committed to providing test equipment and services of the highest quality in the shortest time possible. Included in this dedication is the ability for our clients to get the most utility from their Falex test equipment. The many Falex test machines in use today evidence our dedication to designing and building quality test equipment and accessories.

We believe in working with our clients on a personal level, with an applications-by-applications approach. With the addition of Falex Tribology N. V. located near Leuven, Belguim, and our other local agents and approved distributors, Falex can provide more timely service and test equipment sales outside the United States. Our goal is your complete satisfaction. By maintaining regional sales and technical support centers worldwide, Falex is able to provide prompt, custom individual service.

Warranty

All Falex products are manufactured under a rigid quality assurance program. All equipment is warranted against defects in material and workmanship for a period of one year from date of factory shipment. Ask for a copy of the Falex Standard Warranty Policy for details.

For More information

Tribology and petroleum test equipment, custom design and build, contract testing services are all available to solve your tribology investigations. Method development. Expert consulting. Falex provides it all. Contact us 24 hours a day to discuss your requirements or to request equipment specification sheets.